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Actions Dropdown not visible in Mail rules

The actions in the mail -> preferences -> rules -> add rule are not visible. See image.


I have tried resizing the box, restarting, moving the box but to no avail.


User uploaded file


Mark

MacBook Pro with Retina display, OS X El Capitan (10.11.1)

Posted on Nov 30, 2015 1:00 PM

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Question marked as Best reply

Posted on Sep 10, 2017 5:43 PM

I just quit mail and reopened it, just as someone posed and it worked. Yay!🙂➕

2 replies

Nov 30, 2015 2:19 PM in response to markp_2000

Please take these steps to delete the Mail "sandbox" folders.

Step 1

Back up all data.

Triple-click anywhere in the line below on this page to select it:

~/Library/Containers/com.apple.mail

Right-click or control-click the highlighted line and select

Services Reveal

from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.

Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.

Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.

Step 2

If Step 1 doesn't solve the problem, repeat with this line:

~/Library/Containers/com.apple.MailServiceAgent

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

Actions Dropdown not visible in Mail rules

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