Q: apple watch apple pay error "card unavailable"

Have Apple Pay setup on phone and works fine. Added all cards to watch and received activation notices from banks. When double clicking to pay using watch I get "card unavailable...try again in a few moments" error message. I get the same message for all cards. Have verified with all banks that the cards are "active."

is this a known bug? what is the fix?

Apple watch stainless. watch os 2.0.1

All other apps, notifications, etc. work fine.

Apple Watch, watchOS 2.0.1

Posted on Nov 30, 2015 1:39 PM

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by Jonathan UK,

Jonathan UK Nov 30, 2015 1:46 PM in response to C0WB0Y
Level 8 (40,013 points)

Apple Watch

Nov 30, 2015 1:46 PM in response to C0WB0Y

Hi

It may help to restart both your iPhone and your watch. Turn both devices off first, then restart your iPhone before restarting your watch:
- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.
- To turn it back on: press and hold the side button until you see the Apple logo.
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by C0WB0Y,

C0WB0Y Nov 30, 2015 1:53 PM in response to Jonathan UK
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Nov 30, 2015 1:53 PM in response to Jonathan UK

Tried both soft and forced power off and get the same result. "card unavailable"
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by C0WB0Y,

C0WB0Y Nov 30, 2015 2:39 PM in response to C0WB0Y
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Nov 30, 2015 2:39 PM in response to C0WB0Y

Just got off chat with Support. They had me unpair and then set it up again as a new watch. Works correctly now.
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Q: apple watch apple pay error "card unavailable"

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by Jonathan UK,

by C0WB0Y,

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