Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to install itunes - Apple mobile service failed to start

I am trying to install itunes on my new laptop but i keep getting g the below message


Service "Apple Mobile Device Service' (Apple Mobile Device Service) failed to start. Verify that you have sufficient privileges to start system services.


Would anyone know how to fix this please. Any advice would be much appreciated

Windows 10

Posted on Nov 30, 2015 3:11 PM

Reply
1 reply

Dec 1, 2015 9:23 AM in response to LucioysXVIII

You could start by looking at Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support.

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.




tt2

Unable to install itunes - Apple mobile service failed to start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.