d9 dave

Q: screen message 'panic CPU2 caller'

on a MacBook Pro installing 'Capitan' from a Yosemite OS after restarting a screen message comes on - the start of which is

"panic CPU2 caller....process 1 exec of/sbin/launchd failed'

 

I have restarted several times but same message appears

I have run Apple Diagnostics (buttonD) but no success

MacBook Pro, OS X El Capitan (10.11)

Posted on Nov 30, 2015 1:19 PM

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Q: screen message 'panic CPU2 caller'

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  • by Linc Davis,

    Linc Davis Linc Davis Nov 30, 2015 1:43 PM in response to d9 dave
    Level 10 (208,037 points)
    Applications
    Nov 30, 2015 1:43 PM in response to d9 dave

    If you can't start up and log in in the usual way, please try in safe mode.

    During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.

    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

    Safe mode is slower than normal, and some things won’t work at all.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.

    If you're able to log in, launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    In the Console window, select

              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports

    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar.

    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

    I know the report is long, maybe several hundred lines. Please post all of it anyway.

    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

    Please don’t post other kinds of diagnostic report.

    When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Nov 30, 2015 2:03 PM in response to d9 dave
    Level 9 (52,776 points)
    Mac OS X
    Nov 30, 2015 2:03 PM in response to d9 dave

    Download and post an Etrecheck report:

     

    http://etrecheck.com/

     

    If your MBP had a kernel panic, log and post it per these instructions:

     

    https://support.apple.com/en-us/HT201753

     

    Ciao.

  • by d9 dave,

    d9 dave d9 dave Nov 30, 2015 2:04 PM in response to Linc Davis
    Level 1 (0 points)
    Nov 30, 2015 2:04 PM in response to Linc Davis

    Thanks Linc - I've tried to get into safe mode by holding down shift key but the only log in options i get are either myself (same error message) or log on as guest but it's safari only. Sadly the two Bristol Apple Stores have no Genius or repair appointments available for the next seven days

  • by d9 dave,

    d9 dave d9 dave Nov 30, 2015 2:15 PM in response to OGELTHORPE
    Level 1 (0 points)
    Nov 30, 2015 2:15 PM in response to OGELTHORPE

    unable to download etrecheck as message says not enough disk space

    so from a photo(!)

    "panic(cpu 2 caller 8xffffff800cbbcae5) : "Process Debugger called /panic\

    Backtrace (CPU 2), Frame : Return Address VM Swap Subsystem is ON

    0xffffff805073df0

     

    BSD process name corresponding to current threat: init

    Mac OS version;

    not yet set

     

    Kernel version

    Darwin kernel version 14.5.0 wed Jul 29

  • by Linc Davis,

    Linc Davis Linc Davis Nov 30, 2015 3:01 PM in response to d9 dave
    Level 10 (208,037 points)
    Applications
    Nov 30, 2015 3:01 PM in response to d9 dave

    What backups do you have?