My iphone 5s clicks on random spots on the screen with out me touching it.
My iphone 5s clicks on random spots on the screen with out me touching it. It also sometimes me does not let me click on certain letters.
iPhone 5s, iOS 9.1
My iphone 5s clicks on random spots on the screen with out me touching it. It also sometimes me does not let me click on certain letters.
iPhone 5s, iOS 9.1
First, reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not work, and to make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the phone.
If the screen works as normal , restore from the latest backup. If the problem comes back, the backup data contained corrupt data, causing your issues.
If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Apple Authorized Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
First, reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not work, and to make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the phone.
If the screen works as normal , restore from the latest backup. If the problem comes back, the backup data contained corrupt data, causing your issues.
If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Apple Authorized Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
My iphone 5s clicks on random spots on the screen with out me touching it.