Trouble running Picasa - ?corrupted database?

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Level 1

4 points

Trouble running Picasa - ?corrupted database?

I have a MacBook Pro w/Yosemite 10.10.5. I was deleting old photos from Picasa and uploading photos to print, when Picasa locked up. I closed the app and attempted to reopen it. When I try to reopen Picasa I get the following error message: "There were errors loading the Picasa Database. Would you like to see the error log". When I click "yes" I get the following error message: imagedata_filetype.pmp,CPropertyMap=158,err=2,errno=17,oserr=17

A search of Google/Picasa troubleshooting and Apple troubleshooting for mac has led me here. I have tried uninstalling and reinstalling Picasa but still get the same error message.

I have thousands of photos on Picasa and am going through the process of backing them all up online - would hate to think I've lost all these photos.

I've tried several suggestions found online regarding pathways such as (username)/Library/Picasa, etc... but cannot access these pathways (I'm sure this is operator error).

Any suggestions would be greatly appreciated. I'm sure there's an easy fix here - I'm getting very frustrated at my inability to figure this out! Thanks!

Cathy

MacBook Pro with Retina display

Posted on Nov 30, 2015 5:14 PM

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Answer 1

Eric Root

Level 10

684,027 points

Dec 1, 2015 11:29 AM in response to camurry

This should allow you access to your user Library.

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library.

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