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Mac keeps crashing "No directory for bundleID: com.apple.cloudd"

My mac mini crashes many times per day. I've gathered several Console logs when the crashes have happened (see below for details). It looks like the problem is:

"No directory for bundleID: com.apple.cloudd"

How can I find out which program is causing the computer to crash (reboots entire machine) ? How can I solve this problem?


Some details....



====== Hardware Overview =====

Model Name: Mac mini

Model Identifier: Macmini7,1

Processor Name: Intel Core i5

Processor Speed: 2.6 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 3 MB

Memory: 8 GB

Boot ROM Version: MM71.0220.B03

SMC Version (system): 2.24f32

Serial Number (system): C07NT9MAG1HW

Hardware UUID: FDCB795C-A2BF-5D6D-94F3-F98871A90B89



===== LOGS FOR INSTANCE 1 =====

crash at 7:22 (screen displayed this time on the clock at the time of the crash)

11/30/15 7:16:03.742 PM DashlanePluginService[29307]: iextension: here?

11/30/15 7:19:40.671 PM firefox[21134]: Set intl.ime.nstextinput.enable to true in about:config to fix input.

11/30/15 7:20:37.499 PM com.apple.WebKit.WebContent[22900]: Ignoring controlTimebase set by client because AVSampleBufferDisplayLayer was added to a synchronizer

11/30/15 7:20:45.263 PM com.apple.WebKit.WebContent[22900]: Ignoring controlTimebase set by client because AVSampleBufferDisplayLayer was added to a synchronizer

11/30/15 7:20:55.956 PM firefox[21134]: Set intl.ime.nstextinput.enable to true in about:config to fix input.

11/30/15 7:25:11.064 PM distnoted[271]: # distnote server agent absolute time: 102.815157338 civil time: Mon Nov 30 19:25:11 2015 pid: 271 uid: 504 root: no

11/30/15 7:25:12.403 PM nsurlsessiond[281]: No directory for bundleID: com.apple.cloudd

11/30/15 7:25:13.712 PM ReportPanic[280]: Failed to connect (panicHeaderLabel) outlet from (ReportPanicAppDelegate) to (NSTextField): missing setter or instance variable

11/30/15 7:25:13.712 PM ReportPanic[280]: Failed to connect (panicMessageLabel) outlet from (ReportPanicAppDelegate) to (NSTextField): missing setter or instance variable

11/30/15 7:25:13.712 PM ReportPanic[280]: Failed to connect (reportButton) outlet from (ReportPanicAppDelegate) to (NSButton): missing setter or instance variable

11/30/15 7:25:13.715 PM ReportPanic[280]: ReportPanic could not stat /Library/Logs/DiagnosticReports/Kernel_2015-11-24-214348_kelley2015s-Mac-mini.p anic

11/30/15 7:25:14.324 PM pboard[292]: Attempt to unlink previous shared memory during startup returned an error. Continuing...


===== LOGS FOR INSTANCE 2 =====

crash at 8:55 (screen displayed this time on the clock at the time of the crash)

11/26/15 8:54:09.088 PM QuickLookSatellite[4488]: Failed to obtain sandbox extension for path=/Users/family/Library/Caches/com.apple.quicklook.satellite. Errno:1

11/26/15 8:54:09.088 PM QuickLookSatellite[4488]: Failed to obtain sandbox extension for path=/Users/family/Library/Caches/com.apple.quicklook.satellite. Errno:1

11/26/15 8:55:10.785 PM firefox[326]: Set intl.ime.nstextinput.enable to true in about:config to fix input.

11/26/15 8:57:58.043 PM distnoted[266]: # distnotete server agent absolute time: 114.108837760 civil time: Thu Nov 26 20:57:58 2015 pid: 266 uid: 504 root: no

11/26/15 8:58:04.336 PM ReportPanic[271]: Failed to connect (panicHeaderLabel) outlet from (ReportPanicAppDelegate) to (NSTextField): missing setter or instance variable

11/26/15 8:58:04.336 PM ReportPanic[271]: Failed to connect (panicMessageLabel) outlet from (ReportPanicAppDelegate) to (NSTextField): missing setter or instance variable

11/26/15 8:58:04.336 PM ReportPanic[271]: Failed to connect (reportButton) outlet from (ReportPanicAppDelegate) to (NSButton): missing setter or instance variable

11/26/15 8:58:04.421 PM ReportPanic[271]: ReportPanic could not stat /Library/Logs/DiagnosticReports/Kernel_2015-11-24-214348_kelley2015s-Mac-mini.p anic

11/26/15 8:58:04.426 PM nsurlsessiond[272]: No directory for bundleID: com.apple.cloudd

Mac mini (Late 2014)

Posted on Nov 30, 2015 4:42 PM

Reply
Question marked as Best reply

Posted on Dec 20, 2015 4:52 AM

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

2 replies
Question marked as Best reply

Dec 20, 2015 4:52 AM in response to bens1901

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Mac keeps crashing "No directory for bundleID: com.apple.cloudd"

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