tuwiniatlarge
Level 1 (0 points)

Q: Apple Pencil Not Drawing

Okay, I feel like I must be a big dummy.  My Apple Pencil finally arrived today at long last.  I plugged it into my iPad Pro to pair it via bluetooth.  I checked the battery charge in the Today View, and it says 100%.  When I open my Notes App and try to write, it acts like a styus - I can click on keyboard keys and get the zoom bubble if I hold it down, and I can move the page around by holding the pencil on the page and moving it.  But, I cannot get the dang thing to make a line or write anything.

 

Someone in another post suggested to make sure the tip was screwed in all the way.  Did that.  It did come with an extra tip - was I supposed to use that?  Is there something I am supposed to choose in a menu somewhere to activate the pencil or "tell" iPad Pro I want to use the pencil as a writing tool?  I'm confused.  I must be getting old because I used to use the new products with ease...

 

Help?

iPad Pro Wi-Fi, Cellular

Posted on Nov 30, 2015 6:41 PM

by jerryfromwinnetka,Solvedanswer
jerryfromwinnetka jerryfromwinnetka
Level 1 (15 points)
A:

Make sure in the Notes app you are using the folder ICLOUD notes not the folder Exchange Notes because you can only "draw" (squiggly line) on the ICLOUD notes

Posted on Dec 4, 2015 6:16 AM

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tuwiniatlarge

Q: Apple Pencil Not Drawing

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  • Helpful answers

  • by jeffd55,

    jeffd55 jeffd55 Dec 2, 2015 7:01 AM in response to tuwiniatlarge
    Community Specialists
    Dec 2, 2015 7:01 AM in response to tuwiniatlarge

    Hello tuwiniatlarge,

     

    Thank you for using Apple Support Communities. 

     

    I see you are having issues drawing or writing with the Apple Pencil. Here are a couple of links that explain the use of the Apple Pencil to help you get started. 

    Use Apple Pencil with iPad Pro

    Apple Pencil

    The two tips that come with the Apple Pencil are the same and should make no difference in the use of the Apple Pencil. That said, you can try swapping to make sure that one isn't defective. 

     

    Best Regards.

  • by deggie,

    deggie deggie Dec 2, 2015 7:34 AM in response to tuwiniatlarge
    Level 9 (54,424 points)
    Dec 2, 2015 7:34 AM in response to tuwiniatlarge

    Go to your folders and see if next to On This iPad there is the word Update. If yes, click on it and then start a new document under On My iPad. You should have the squiggly line icon after that, tap on it and draw.

  • by jerryfromwinnetka,Solvedanswer

    jerryfromwinnetka jerryfromwinnetka Dec 4, 2015 6:16 AM in response to tuwiniatlarge
    Level 1 (15 points)
    Dec 4, 2015 6:16 AM in response to tuwiniatlarge

    Make sure in the Notes app you are using the folder ICLOUD notes not the folder Exchange Notes because you can only "draw" (squiggly line) on the ICLOUD notes

  • by Dereck Jones,

    Dereck Jones Dereck Jones Dec 20, 2015 1:46 AM in response to jeffd55
    Level 1 (0 points)
    Dec 20, 2015 1:46 AM in response to jeffd55
    • As  always apple support is useless and almost patronizing.  Of course people are going to do to the Apple Pencil page to see if they missed anything and nothing on the page tells a person how to get the pencil to work with any app.
    • You pointed out the resource that didn't answer the question
    • How would anyone know to update notes?
    • On my Surface pro the pencil worked right out of the box I didn't have to do anything
    • When I connected the pencil via Bluetooth it should have enabled all the pencil features on the IPad for me.
    • Why would anyone buy a $99 stylus?

  • by MichelPM,

    MichelPM MichelPM Dec 20, 2015 2:35 AM in response to Dereck Jones
    Level 6 (13,653 points)
    iPad
    Dec 20, 2015 2:35 AM in response to Dereck Jones

    Another fact that Apps have to be recoded by developers to support and accept input and control from the Apple Pencil just as developers have to do for other stylus makers.

    Not ALL apps from third party developers are Apple Pencil ready. There are many popular apps that have been made Apple Pencil ready, but it will take awhile for the whole App ecosystem to offer Apple Pencil ready apps for the same reasons not all apps have recoded for the slide over screen or split screen.

    That functionality, too, must be programmed into apps and is not an a dedicated iOS 9 feature within the OS, itself.

  • by louisjohnfrompa,

    louisjohnfrompa louisjohnfrompa Dec 28, 2015 5:30 AM in response to jeffd55
    Level 1 (0 points)
    iPhone
    Dec 28, 2015 5:30 AM in response to jeffd55

    These link provide no help. Thanks for another automated reply to a question

  • by louisjohnfrompa,

    louisjohnfrompa louisjohnfrompa Dec 28, 2015 5:31 AM in response to tuwiniatlarge
    Level 1 (0 points)
    iPhone
    Dec 28, 2015 5:31 AM in response to tuwiniatlarge

    Where do you find iCloud notes?

  • by MichelPM,

    MichelPM MichelPM Dec 28, 2015 10:40 AM in response to louisjohnfrompa
    Level 6 (13,653 points)
    iPad
    Dec 28, 2015 10:40 AM in response to louisjohnfrompa

    Search for

     

    Apple pencil apps

     

    In the iOS App Store.

  • by Ian_ILT,

    Ian_ILT Ian_ILT Aug 8, 2016 5:38 AM in response to jerryfromwinnetka
    Level 1 (4 points)
    Aug 8, 2016 5:38 AM in response to jerryfromwinnetka

    We had the same issue with Gmail saved notes. Edit, select all, and moved all the users notes across to iCloud and she was good to go. Shame there is no user notification for this.