Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a black screen with itune icon and zip type line ending in a lock symbol. How do I remove and get to my home screen?

My screen went to an unfamiliar screen that is black, has an itune icon, and a symbol that looks like a white vertical line ending in a lock-type picture. I cannot get out of the screen even when I power down. It is there when the I power the phone back on.

iPhone 6

Posted on Nov 30, 2015 7:00 PM

Reply
1 reply

I have a black screen with itune icon and zip type line ending in a lock symbol. How do I remove and get to my home screen?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.