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I preordered an album, and it hasn't downloaded. When I went to the iTunes Store to download it, it says I havent bought it at all. It wants me to buy it again.

I preordered an album, and it hasn't downloaded. When I went to the iTunes Store to download it, it says I havent bought it at all. It wants me to buy it again.

iPad Mini

Posted on Nov 30, 2015 8:43 PM

Reply
1 reply

Dec 1, 2015 12:59 AM in response to Kaitlinfromirving

Have you now paid for the album, it shows on your account's purchase history (See your purchase history in the iTunes Store on a Mac or PC - Apple Support or http://reportaproblem.apple.com on your iPad) ? Pre-orders are only paid-for on release, you weren't charged when you pre-ordered it. If you have now paid for it then does it show in the Purchased tab in the iTunes Store app on your iPad for downloading ?

I preordered an album, and it hasn't downloaded. When I went to the iTunes Store to download it, it says I havent bought it at all. It wants me to buy it again.

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