Problems using iTunes 12.3.1.23

Hi,

What is your problem? You will need to give us more info so that someone on this forum can offer some help.

Jim

I'm having problems as well. Everything was fine as far as I knew until I updated to the latest security upgrade and now no tv shows play in iTunes and the movies just stay as a black screen with no sound while the timer moves. I tried downloading some of the episodes but it still doesn't work.

I have the same issue. I'm on OSX 10.10.5 on a macbook pro 15-inch mid 2012. I have just updated the newest security/safari update 2015.005 and as of this morning, when I open a tv show from my iTunes library, the video will not play. The time display does not show the video playing. I tried a movie and while the time display showed the film advancing, there was no sound or image. iTunes finds the library. I can connect to the store without problem and download old videos. I see my iCloud purchases. I can advance through "my videos"... Music will play but not video. iTunes has also crashed twice--sent crash reports--while doing random things...like looking through preferences. The library on my macbook air is fine. Haven't updated but can download, connect to store and view. It is not my account or the library.