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I forgot my security question and my rescue email is invalid

I forgot my security question and my rescue email is invalid

iPad Air, iOS 9.1

Posted on Dec 1, 2015 1:18 AM

Reply
4 replies

Dec 1, 2015 2:10 AM in response to Gomodan

You will have to contact Support in your country to get the questions reset : Contact Apple for help with Apple ID account security


If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

I forgot my security question and my rescue email is invalid

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