I have purchased a complete album, but one track isn't downloaded and listed as "bought" in the store, but can't be played.

Question

Level 1

0 points

I have purchased a complete album, but one track isn't downloaded and listed as "bought" in the store, but can't be played.

I purchased a complete album consisting of 19 tracks and videos. For some reason one track can't be downloaded. The button on the right side of the list in the store shows it as "purchased", but I can't play it there (as opposed to all other titles). The title doesn't show up in "My Music" and there are no pending downloads.

Any ideas to get access to such a title?

itunes for windows-OTHER, Windows 8

Posted on Dec 1, 2015 4:32 AM

Reply

Answer 1

Best reply

King_Penguin

Level 10

334,144 points

Dec 1, 2015 4:55 AM in response to gfischer_at

Does it show in the Purchased section for downloading ? Click on your name / icon towards the top right of iTunes and then click Purchased on the popup e.g.

Or click on the Purchased link under Quick Links on the right-hand side of the iTunes store homepage.

Reply

Answer 2

gfischer_at Author

Level 1

0 points

Dec 1, 2015 4:56 AM in response to King_Penguin

Thanks, there it lingered and I could download it.

Reply