I have tried several times to sign in itunes store but i cant , there is mentioned you must purchase but i dont understand what is mean?

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Level 1

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I have tried several times to sign in itunes store but i cant , there is mentioned you must purchase but i dont understand what is mean?

please kindly help me

iPhone 6 Plus

Posted on Dec 1, 2015 3:36 AM

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Answer 1

King_Penguin

Level 10

334,144 points

Dec 1, 2015 4:46 AM in response to khalkhal

What is the actual text of the error message ? If it's about a problem with a previous purchase then that implies that iTunes wasn't able to collect the money for your last purchase and that you therefore owe money : Pay an unpaid balance in the iTunes Store - Apple Support.

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