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iPhone 5s dead

My iphone 5s has been hanging with the apple logo and the loading bar not moving because i tried to reset. Please help

iPhone 5s, iOS 9.0.1

Posted on Dec 1, 2015 5:53 AM

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2 replies

Dec 1, 2015 6:09 AM in response to debimpe

Hi! Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settingshttps://support.apple.com/en-us/HT201559

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the DFU mode:

  • Connect your device to your computer using a USB cable.
  • Turn off the device.
  • Press and hold the Power button for 3 seconds
  • Press the Home button while holding the Power button and hold both for 10 seconds.
  • Release the Power button, but KEEP HOLDING the Home button.
  • After about 15 seconds, iTunes will tell you it has detected a device in Recovery Mode.
  • Restore your device

More info here: https://www.theiphonewiki.com/wiki/DFU_Mode

If these steps don't work, contact Apple and ask for help.

https://www.apple.com/support/iphone/contact

iPhone 5s dead

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