sveiks wrote:
Hi Neil,
Thanks for the info. Your response answered the question, however, I should have stated that I am 72 years old and don't feel confident about downloading myself. I know that there will be steps and questions along the way that I may not be qualified to answer. I am worried that I may lose files, information, photos, etc.
Any additional suggestions? Should I have some @ Apple Store do it or walk me through it?
Helen
Helen,
It is very easy to do however you should do a backup of your computer prior to doing any updates. If you have not been backing up, please get an external HD (I recommend OWC Mercury Elite Pros, you can find the link below) and begin using Time Machine to backup the computer. .
To update to El Capitan please follow these directions. In the upper left of your display you will see an icon that looks like an Apple symbol, click that and then select App Store. On the right of the App Store you will see an icon that says Updates. Click that and install all the recommended updates including El Capitan and then follow the on-screen directions. Again, doing these steps are extremely simple to do.
If you still don't feel sure you can either call AppleCare (this will likely be a paid call) or ask a Genius at an Apple Store.
Link to Link to Mercury Elite Pro I’d recommend the $149 2TB model.