El Capitan is so slow, is there any chance of an upgrade to fix this.
El Capitan is running so slow, is there any chance of getting an upgrade to correct this.
MacBook Pro (15-inch Mid 2010), OS X El Capitan (10.11)
El Capitan is running so slow, is there any chance of getting an upgrade to correct this.
MacBook Pro (15-inch Mid 2010), OS X El Capitan (10.11)
Please run EtreCheck and post the report here.
Download it, open Downloads folder, click on it to open and select ”Open” in the dialog to run it.
Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste it when you reply.
EtreCheck version: 2.6.6 (226)
Report generated 12/1/15, 9:51 AM
Runtime 4:41
Download EtreCheck from http://etrecheck.com
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (15-inch, Mid 2010)
[Click for Technical Specifications]
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 110 - SN = W0027PJG2BWZA
Video Information: (What does this mean?)
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: (What does this mean?)
OS X El Capitan 10.11.1 (15B42) - Time since boot: about one hour
Disk Information: (What does this mean?)
Hitachi HTS545050B9SA02 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (217.93 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898 ()
USB Information: (What does this mean?)
Seagate Backup+ Desk 2 TB
disk2s1 (disk2s1) <not mounted> : 32 KB
Time Machine (disk2s3) /Volumes/Time Machine : 2.00 TB (1.49 TB free)
Apple Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
EPSON USB2.0 Printer (Hi-speed)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: (What does this mean?)
Anywhere
Kernel Extensions: (What does this mean?)
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
/System/Library/Extensions
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Click for support]
~/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]
[running] com.epson.epw.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[running] com.motive.userAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.xrite.colormunkid.plist [Click for support]
[running] com.xrite.device.message.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.agsservice.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[running] com.motive.systemDaemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.xrite.device.colormunki.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.ARM.[...].plist [Click for support] [Click for details]
[running] com.akamai.single-user-client.plist [Click for support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist [Click for support]
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper UNKNOWN Hidden (missing value)
Other Apps: (What does this mean?)
[running] com.apple.xpc.launchd.oneshot.0x10000001.Graphic
[running] com.apple.xpc.launchd.oneshot.0x10000010.EtreCheck
[loaded] com.etresoft.EtreCheck.1312
[running] com.mcafee.ssm.ScanManager
[running] com.mcafee.virusscan.ssm.ScanFactory
[running] jp.co.canon.cijscannerregister.14752
Internet Plug-ins: (What does this mean?)
Default Browser: Version: 601 - SDK 10.11
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
npMotive: Version: 1.0.0 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 60 build 27 Check version
Safari Extensions: (What does this mean?)
SiteAdvisor
3rd Party Preference Panes: (What does this mean?)
Akamai NetSession Preferences [Click for support]
Flash Player [Click for support]
Java [Click for support]
X-Rite Device Services [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 280.94 GB
Destinations:
Time Machine [Local]
Total size: 2.00 TB
Total number of backups: 159
Oldest backup: 7/3/13, 4:20 PM
Last backup: 12/1/15, 9:15 AM
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: (What does this mean?)
4% WindowServer
2% kernel_task
1% fontd
0% CIJScannerRegister
0% netsession_mac
Top Processes by Memory: (What does this mean?)
505 MB kernel_task
295 MB com.apple.WebKit.WebContent(3)
135 MB node(2)
127 MB Safari
123 MB WindowServer
Virtual Memory Information: (What does this mean?)
102 MB Free RAM
3.90 GB Used RAM (1.02 GB Cached)
12 MB Swap Used
Diagnostics Information: (What does this mean?)
Dec 1, 2015, 07:53:38 AM Self test - passed
Nov 28, 2015, 12:37:47 PM ~/Library/Logs/DiagnosticReports/AssetCacheLocatorService_2015-11-28-123747_[re dacted].crash
You have installed third party antivirus and other dubious software. For a starter remove McAfee and CleanMyMac.
Follow BobTheFisherman's suggestions — remove those two packages, and see if the performance issues are resolved. Gatekeeper is also set wide-open — that's a bad idea, as it disables all checks against running unsigned applications. Oracle Java and Adobe Flash are also installed here, and those have had a history of security issues over the years — either block default browser access to those, or remove them.
Apple has no way of fixing problems caused by software they do not develop over which they have no control. Review that Mac's Gatekeeper settings. Gatekeeper is a fundamental defense against installing garbage products, and it has been disabled on that Mac: OS X: About Gatekeeper - Apple Support.
Remove "McAfee". Do not install or use third party "anti-virus", "anti-malware", "Internet security" or similarly categorized junk on a Mac. One or both of these removal instructions may be applicable:
Google products:
Remove "CleanMyMac". Beware that merely uninstalling it may not be sufficient to restore your Mac to proper operation. Read below.
It is not reasonable to expect a Mac to operate normally after using CleanMyMac. Like many ill-conceived "cleaning" utilities, it is capable of corrupting a Mac to the point that erasing it completely is the only practicable means of recovery. CleanMyMac is not the only example; it is merely popular due to marketing strategies that are as effective as they are intrusive.
There is no practicable way to reverse the effects of having used CleanMyMac2 other than to reinstall all affected files from backups or their original sources. Its developer's uninstallation instructions are ineffective despite their recent claims to the contrary. Only MacPaw, its developer, can know the reason for that, but I can think of two possibilities: either they are purposefully leaving components behind for reasons known only to them, or they simply don't know what they're doing. Neither one of those possibilities is particularly comforting for the user.
Reinstalling OS X alone will have no effect on either removing CleanMyMac or reversing the damage it is capable of inflicting upon a system.
To recover from the effects of having used it to modify OS X, the additional software you require and the essential files you need, follow the applicable recovery procedure below:
El Capitan is so slow, is there any chance of an upgrade to fix this.