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restore backup to new phone does not restore everything

How do I get my apps, with data, back when I restore backup from itunes to new phone?

5s replaced but when I restore the back up several apps are missing.... like my password app with all my passwords. How do I get them back? Tks.


Oh and apps didn't even show up in the summary page in itunes. I had to shut everything down and disconnect... then reconnect the cell to show the apps in itunes. However they only said remove beside them. How do I get them on my cell WITH the data they contained?

iPhone 4

Posted on Dec 1, 2015 9:40 AM

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1 reply

Dec 1, 2015 10:04 AM in response to Lucindao

Did you encrypt you backup? This is usually required for those apps.


If you already backed up and restored, it's likely the data is gone.


I have had issues with WALLET removing all my CC's. But I can understand why those are not backed up, even in the encrypted backup.


Other issues, Music never seems to get backed up. Kind of ***** if I purchased music directly from my iPhone and only ever use iTunes to backup for a new phone.

restore backup to new phone does not restore everything

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