The "Clear History & Website Data" in Safari will not work on my iPhone 5 running ios 9.1.
The "Clear History & Website Data" in Safari will not work on my iPhone 5 running ios 9.1.
The "Clear History & Website Data" in Safari will not work on my iPhone 5 running ios 9.1.
How exactly are you determining this? It is working just fine on my 6s+ running 9.1.
I'm going to the Settings app, scrolling down to Safari, then going to the Clear History & Website Data. The text is grey'd out( inactive)and will not let me clear the history.
Thx.
Normally that means that history has already been cleared and there's nothing more to clear. Do some web browsing in Safari, then try again to see if it is still grey'd out. If not, then it's working normally. But if is still grey after doing some Safari browsing, then Reset your iPhone (or, worse-case do a Restore).
NO, the history is there and the clear history is still grey'd out. If I reset my phone, don't I lose something, i.e. contacts etc ?
There is no data loss with resetting your iPhone. Press and hold the Home and Sleep/Wake buttons, and keep holding them until you see the Apple logo. Restoring is different and does delete data, but if you do a backup first and then reload the backup then everything is recovered (but do make sure that your contacts are being synced with some form of contact manager, usually an email account like iCloud, Gmail, etc.)
But where are you seeing this "history"? If you're referring to the Google search field, Google stores your search history on their servers so the iPhone's "Clear History & Website Data" can't clear that since it is not on your device. You can clear it, but only by tapping in the Google search field and selecting the option to clear it. Also realize that Google will show you predictions on what you're typing in the search field, that's not history that's just their way of guessing what you're looking for.
But if you're seeing browsing history in the "History" folder within Safari, then try resetting your iPhone.
Thanks for your help & patience. I have reset the phone multiple times with no luck. The "history" that I am seeing is one of the folders(bookmarks) in the Safari app that comes up when you select "Bookmarks". My Clear History in the Settings App is still grey'd out. I also noticed that my Favorites in Safari in the Settings App is grey'd out.
This is not normal then. If resetting doesn't fix it I have to wonder if something is corrupted. You can try the backup/ restore/ re-load backup routine, but it may take a few hours depending on how much data (apps and media) you have installed.
But first, did this ever work? Or did it stop when you installed a new iOS version? Is your iPhone subject to any employer's restrictions or profiles in any way?
Thanks again. Not 100% sure if I had used that before but I believe that I did. When I looked at the actual history, it goes from today back to November 3rd. I did upgrade my iOS to 9.1 when it first came out. And, I have had this phone for well beyond Nov 3rd. Do you know when that was ? I looked at my "About" and it doesn't tell me when I upgraded.
iOS 9.1 came out on 10/21, but that doesn't mean you updated on that day. Sounds to me like you need to restore your iPhone.
THanks so much for your help. I really appreciate your quick follow up and patience. I'm headed to a town next week with an Apple store, sp I'll let them resolve it.
The "Clear History & Website Data" in Safari will not work on my iPhone 5 running ios 9.1.