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Dead iPad won't charge and my charge is fine

My ipad will not charge and there is nothing wrong with my charge. My iPad will turn on then turn right back off with a black screen please help me.

Posted on Dec 1, 2015 10:50 PM

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1 reply

Dec 1, 2015 11:48 PM in response to TheyEnvyBree_

Press Sleep/Wake and Home buttons and hold them for at least 10 seconds.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

If these steps don't work, contact Apple and ask for help.

https://www.apple.com/support/iphone/contact/

Dead iPad won't charge and my charge is fine

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