tcpip1414

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Q: icloud push mail not working

Hi, I have an Iphone 5s that has my icloud account for mail.

I have push turned on and receive mails as they come in to my phone.

this has stopped workign at night. I am only receiving the mails when I refresh my mail in the morning.

(I know that sounds ok, but it is not good when you receive a page to work via email, so I am missing all the night time pages.)

on version 9.0.2 IOS.

Anyone got any idawe what could be going on?

iPhone 5s, iOS 9.0.2

Posted on Dec 1, 2015 11:38 PM

I have this question too

Q: icloud push mail not working

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Helpful answers

by norm123,

norm123 Dec 3, 2015 9:15 AM in response to tcpip1414
Community Specialists

Dec 3, 2015 9:15 AM in response to tcpip1414

Hey tcpip1414,

I understand that you are having issues with receiving email at night. Let's see what we can do to get it sorted out.

I would first check to see if you have Do Not Disturb turned on during the night. This might be a reason that you are not seeing notification until the morning. Another thing to try is signing out of iCloud and signing back in. Take a look at the articles below for more details.

Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201419

Use Do Not Disturb on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT204321

Take it easy
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