Q: I have purchased additional iCloud storage but can't get all my photos from my laptop and iPhone to sync together, how do I get al ... I have purchased additional iCloud storage but can't get all my photos from my laptop and iPhone to sync together, how do I get all my photos in the one place? more
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Dec 3, 2015 1:59 PM in response to SophieCartyby pedro d,Hello there, SophieCarty.
It sounds like you're trying to get photos from both your computer and iOS device to iCloud. The following Knowledge Base article goes over how to do this if you are working on a Mac:
What do I need to use iCloud Photo Library?
You need an Apple ID, a device with the most recent version of iOS or OS X, and enough storage in iCloud to save your photos.
How do I turn on iCloud Photo Library?
If you want to turn on iCloud Photo Library on all of your devices, follow these steps:
- In iOS 8.3 or later, go to Settings > iCloud > Photos, then turn on iCloud Photo Library.
- In OS X 10.10.3 or later, go to System Preferences > iCloud > Options next to Photos, then select iCloud Photo Library.
When do photos and videos upload to iCloud Photo Library?
When you turn on iCloud Photo Library on your iOS device or Mac, your photos and videos will upload after you connect to the Internet with Wi-Fi and your battery is charged. You can see the status and pause the upload for one day when you follow these steps:
- On your iOS device, tap Settings > iCloud > Photos.
- On your Mac, click Photos > Preferences > iCloud.
Depending on your Internet connection speed, the time it takes for your photos and videos to appear on the Photos app on iCloud and all of your devices might vary. Make sure you turn on iCloud Photo Library on each device.
The iCloud Photo app allows you to upload JPEG photos that are less than 16GB in size.
Where do I view photos and videos in iCloud Photo Library?
You can view your photos and videos with the Photos app in iOS 8.3 or later and in OS X Yosemite 10.10.3 or later. You can also use the iCloud.com Photos app.
If your computer is a PC, then this article will provide further assistance:
Set up and use iCloud Photo Library on your Windows PC
Here's what you need
Before you get started, you'll need an iCloud account. You can sign in to iCloud with your Apple ID. Just follow the set up instructions for your iPhone, iPad, or iPod touch or Mac. Then follow these steps to turn on iCloud Photo Library on your PC with Windows 7 or later.
Learn more about iCloud system requirements.
Turn on iCloud Photo Library
- Download iCloud for Windows.
- Open iCloud for Windows.
- Next to Photos, click Options.
- Select iCloud Photo Library.
- Click Done, then click Apply.
- Turn on iCloud Photo Library on all of your Apple devices.
You can also choose to use My Photo Streamand iCloud Photo Sharing, and customize the location of your upload and download folders.
After you turn on iCloud Photo Library, you can add iCloud for Windows to your status bar to see the progress of your uploads and downloads. Right click on the status bar in Windows Explorer and enable iCloud for Windows.
When you turn on iCloud Photo Library on your PC, My Photo Stream is turned off automatically. If you want to send new photos to your devices that don't use iCloud Photo Library, you can turn My Photo Stream back on.
Upload your photos and videos to iCloud Photo Library
You can upload your photos and videos from your PC to iCloud Photo Library when you follow these steps:
- Open a File Explorer window.
- Under Favorites, click iCloud Photos.
- Click Upload Photos.
- Choose the photos and videos you want to upload and click Open.
You can also drag and drop photos and videos from your PC into the Uploads folder in iCloud Photos. You can view the photos and videos you uploaded in the Photos app on iCloud.com and on all your Apple devices.
Thanks for being a part of Apple Support Communities.
Kind Regards.


