Red X appearing in PowerPoint files

Since upgrading to El Capitan, many of my images in PowerPoint files appear as a red X instead of the image showing. Sometimes I can restart the Mac and all works fine again for a while, but it is really frustrating to have to restart of a regular basis.

Has anyone seen a solution for this? So far I have:

- updated Office to latest version, then...

- Removed preference and cache files

- Removed Office and reinstalled again

None of these steps have made any difference.

MacBook Air, OS X Yosemite (10.10.3), iPad Air, iPhone 5S

Posted on Dec 2, 2015 4:17 PM

Reply
7 replies

Apr 13, 2016 7:07 AM in response to JimmyCMPIT

Not necessarily. I can work a file for a while, close it, re-open it and it shows the Xs. Source of images are multiple but usually: Screenshots, png or jpg from my laptop or our server, from Internet. I have worked the same way for the last few years and never had any issues of that kind until recently. The problem seems to be occurring at irregular intervals. When I restart my laptop the problem is solved for awhile.

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Red X appearing in PowerPoint files

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