Screen keeps developing a pink and green hue

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Level 1

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Screen keeps developing a pink and green hue

Hi there,

I have a problem with the screen on my MacBook pro retina late 2013. Every so often the screen develops a hue of pink and green all over it. It looks pink from straight on but green if you look from an angle. After a while it returns to normal.

I videoed it to show what I mean, here's a link to the video: Video of screen problem

Does anyone have any suggestions why this is happening and what I could do to fix it?

Many thanks

My model details

MacBook Pro with Retina display, OS X El Capitan (10.11), null

Posted on Dec 2, 2015 5:31 PM

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Answer 1

Linc Davis

Level 10

209,535 points

Dec 3, 2015 7:47 AM in response to gorchard

MacBook Pro Repair Extension Program for Video Issues

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Answer 2

gorchard Author

Level 1

0 points

Dec 3, 2015 3:36 PM in response to Linc Davis

Thanks for the info. It looks like this is only for 15” and above and mine is a 13”. I guess ill go to the apple store and ask them to look at it.

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Answer 3

Linc Davis

Level 10

209,535 points

Dec 3, 2015 3:41 PM in response to gorchard

I guess ill go to the apple store and ask them to look at it.

That's about all you can do.

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Answer 4

bemyoung

Level 1

0 points

Feb 7, 2016 12:14 PM in response to gorchard

I'm having this problem right now. Did they tell you what was wrong?/would i have to take it in to have it fixed?

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Answer 5

May 25, 2016 8:00 PM in response to gorchard

Hello. Did you get this resolved? Same here. At startup it will be pink or green transparent hue. Sometimes it gets completely pink or green. Other times it is perfect. Also had the bottom half of the screen 'capturing' and freezing the current frame for about 3-5 seconds. Want to get this resolved....

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Answer 6

kaz-k

Level 8

48,996 points

May 25, 2016 8:32 PM in response to Fred__Flintstone

You'd better make Genius Bar appointment.

They could find out what courses the problem.

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