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Storage full error message

Hello everyone.


I Hope here I could find some help after Ive searched everywhere for an answer and tried anything I could think of.


My iCloud keeps sending me a message to purchase more storage as my storage is 'full' however (see photos) my storage is almost empty.

I tried deleting everything from my iCloud using my iPhone, my computer. Nothing works.

I Selected only notes, whatsapp and contacts to be updated which altogether they do not reach the 5GB prI died and still same error. Every day, several times a day. Can someone please help me sort it out? This is ****.


THank you.


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iPhone 5s, iOS 9.1

Posted on Dec 2, 2015 7:52 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2015 7:55 AM

Hey MikaOK,
I can help you figure out why you are seeing the notification of not having enough storage space for your backup through iCloud.
The reason for this is that your iPhone back up may be bigger that 5 GB's that you have available to you. Go to Settings > iCloud > Storage > Manage Storage, you should see a list of backup's and probably just one that has the name of your iPhone with a heading underneath it that says This iPhone. Tap that and you will see what is taking up the most space. It could be things like Photos, Messages and other apps on your iPhone that are backed up through iCloud. Take a look at the article below for more details on managing your iCloud storage space.
Manage your iCloud storage
https://support.apple.com/en-us/HT204247

Select which iOS apps to back up

Many apps automatically back up to iCloud after you install them. You can change which apps back up to iCloud and remove existing backups of that app's data from your storage.

Use these steps on your iPhone, iPad, or iPod touch:

  1. Tap Settings > iCloud.
    • If you're using iOS 8 or later, tap Storage > Manage Storage.
    • If you're using an earlier version of iOS, tap Storage & Backup > Manage Storage.
  2. Tap the name of your iOS device.
  3. Under Backup Options, turn off any apps that you don't want to back up. When you're asked to confirm, choose Turn Off & Delete to turn off Backup for that app and remove all of its data from iCloud.

Take care

9 replies
Question marked as Top-ranking reply

Dec 4, 2015 7:55 AM in response to MikaOK

Hey MikaOK,
I can help you figure out why you are seeing the notification of not having enough storage space for your backup through iCloud.
The reason for this is that your iPhone back up may be bigger that 5 GB's that you have available to you. Go to Settings > iCloud > Storage > Manage Storage, you should see a list of backup's and probably just one that has the name of your iPhone with a heading underneath it that says This iPhone. Tap that and you will see what is taking up the most space. It could be things like Photos, Messages and other apps on your iPhone that are backed up through iCloud. Take a look at the article below for more details on managing your iCloud storage space.
Manage your iCloud storage
https://support.apple.com/en-us/HT204247

Select which iOS apps to back up

Many apps automatically back up to iCloud after you install them. You can change which apps back up to iCloud and remove existing backups of that app's data from your storage.

Use these steps on your iPhone, iPad, or iPod touch:

  1. Tap Settings > iCloud.
    • If you're using iOS 8 or later, tap Storage > Manage Storage.
    • If you're using an earlier version of iOS, tap Storage & Backup > Manage Storage.
  2. Tap the name of your iOS device.
  3. Under Backup Options, turn off any apps that you don't want to back up. When you're asked to confirm, choose Turn Off & Delete to turn off Backup for that app and remove all of its data from iCloud.

Take care

Storage full error message

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