christopher_vee
Level 1 (0 points)

Q: my iPod classic 160GB froze

iPod classic 160GB just froze when i connected it to my laptop to add music. laptop said that it didnt recognize the iPod and when i safely disconnected it, the iPod froze then erased all my music...let power drain overnight and when i tried again today and reconnected it to laptop, i now cannot even restore to factory setting as it says iPod is not recognized and an error has occurred...help!

Posted on Dec 3, 2015 6:07 AM

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christopher_vee

Q: my iPod classic 160GB froze

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  • by turingtest2,

    turingtest2 turingtest2 Dec 3, 2015 6:11 AM in response to christopher_vee
    Level 10 (87,001 points)
    Apple TV
    Dec 3, 2015 6:11 AM in response to christopher_vee

    See Re: Corrupt iPod classic.

     

    tt2

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Dec 4, 2015 6:02 AM in response to christopher_vee
    Level 8 (39,285 points)
    Mac OS X
    Dec 4, 2015 6:02 AM in response to christopher_vee

    The important step is to get your computer to recognize the iPod, so that you can try doing a Restore using iTunes.  Assuming all of your songs and other media are in your iTunes library (on the computer), you don't need to worry about retrieving data from the iPod.  Restore and sync everything back.

     

    If you have not already, do a Reset

     

    Learn how to reset your iPod - Apple Support (see section iPod with a click wheel)

     

    In your case, you can do this while the iPod is connected to your computer, which is running iTunes.  What, if anything, does the iPod's screen show after you press and hold down the Menu and Center buttons?

     

    If that does not get your iPod recognized, try putting the iPod into Disk Mode.

     

    Putting iPod into Disk Mode - Apple Support

     

    Does it go into Disk Mode?  If it does, that is good.  When you connect it to computer, iTunes will hopefully prompt you to do a Restore.  If it fails to go into Disk Mode, or fails the Restore process, the most likely cause is faulty iPod hard drive.