Alvey5150

Q: Kernel Panic Caused By An Audio Interface

Hey everyone, I'm having some trouble with an audio interface working properly with my iMac. I recently updated both my mac (El Capitan) and then the driver for the interface, however now when I turn on the interface my iMac crashes and gives me the kernel panic "restarted computer" screen. So obviously my audio interface is causing this but is there a way to fix this? I know that my interface isn't the problem because I can use it perfectly fine on my Macbook Pro (fully up to date as well).

iMac, OS X El Capitan (10.11.1), null

Posted on Dec 3, 2015 10:02 AM

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Q: Kernel Panic Caused By An Audio Interface

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  • Helpful answers

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Dec 3, 2015 10:18 AM in response to Alvey5150
    Level 6 (17,234 points)
    Apple Watch
    Dec 3, 2015 10:18 AM in response to Alvey5150

    Maybe the interface is conflicting with another piece of software or hardware. Post a recent panic report so we can take a look. Mac OS X: How to log a kernel panic - Apple Support Make sure to include the hardware profile at the end of the report.

  • by Alvey5150,

    Alvey5150 Alvey5150 Dec 3, 2015 11:23 AM in response to Mike Sombrio
    Level 1 (0 points)
    Dec 3, 2015 11:23 AM in response to Mike Sombrio

    Here is the entire log from the last time I turned on my interface:

     

    Anonymous UUID:       9D396E4C-658B-8B91-E06A-BD48FC763D05

     

     

    Mon Nov 16 11:05:56 2015

     

     

    *** Panic Report ***

    panic(cpu 0 caller 0xffffff800a9d6bba): Kernel trap at 0xffffff7f8db530f4, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x000000000000066c, CR3: 0x000000010c4cd077, CR4: 0x00000000000626e0

    RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x00000000000009e8

    RSP: 0xffffff809ea23960, RBP: 0xffffff809ea23960, RSI: 0x0000000000000000, RDI: 0x0000000000000660

    R8:  0xffffff80186d0800, R9:  0x0000000000010001, R10: 0xffffff800b0e0b78, R11: 0x0000000000000300

    R12: 0xffffff8076028008, R13: 0xffffff801d7fc500, R14: 0x0000000000000660, R15: 0x0000000000000000

    RFL: 0x0000000000010246, RIP: 0xffffff7f8db530f4, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x000000000000066c, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff809ea235f0 : 0xffffff800a8e5307

    0xffffff809ea23670 : 0xffffff800a9d6bba

    0xffffff809ea23850 : 0xffffff800a9f4313

    0xffffff809ea23870 : 0xffffff7f8db530f4

    0xffffff809ea23960 : 0xffffff7f8db6dbc7

    0xffffff809ea23980 : 0xffffff7f8db69e77

    0xffffff809ea23a30 : 0xffffff7f8db69659

    0xffffff809ea23a50 : 0xffffff7f8db63e5e

    0xffffff809ea23ab0 : 0xffffff7f8db645e9

    0xffffff809ea23b20 : 0xffffff7f8db5229d

    0xffffff809ea23be0 : 0xffffff800aee1967

    0xffffff809ea23d20 : 0xffffff800a9a07d0

    0xffffff809ea23e30 : 0xffffff800a8e9aa3

    0xffffff809ea23e60 : 0xffffff800a8cd478

    0xffffff809ea23ea0 : 0xffffff800a8dcfd5

    0xffffff809ea23f10 : 0xffffff800a9c13aa

    0xffffff809ea23fb0 : 0xffffff800a9f4b36

          Kernel Extensions in backtrace:

             com.akai.eie.driver(3.3.2)[0B4E8DCE-F894-3C4E-80B4-10E3A131E056]@0xffffff7f8db4 c000->0xffffff7f8dba9fff

                dependency: com.apple.iokit.IOUSBFamily(900.4.1)[B8A47713-421B-3885-9933-515C395E3DB0]@0xff ffff7f8b400000

     

     

    BSD process name corresponding to current thread: identityservices

     

     

    Mac OS version:

    15B42

     

     

    Kernel version:

    Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64

    Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D

    Kernel slide:     0x000000000a600000

    Kernel text base: 0xffffff800a800000

    __HIB  text base: 0xffffff800a700000

    System model name: iMac12,1 (Mac-942B5BF58194151B)

     

     

    System uptime in nanoseconds: 143516908685

    last loaded kext at 117646225472: com.akai.eie.driver 3.3.2 (addr 0xffffff7f8db4c000, size 385024)

    last unloaded kext at 110022564107: com.apple.driver.usb.AppleUSBUHCI 1.0.1 (addr 0xffffff7f8b8f5000, size 126976)

    loaded kexts:

    com.akai.eie.driver 3.3.2

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.driver.AGPM 110.20.21

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleMikeyDriver 272.50.31

    com.apple.driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.iokit.IOBluetoothSerialManager 4.4.2f1

    com.apple.driver.AppleHDA 272.50.31

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.kext.AMDFramebuffer 1.3.8

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleBacklight 170.8.1

    com.apple.driver.AppleIntelHD3000Graphics 10.0.0

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.AMDRadeonX3000 1.3.8

    com.apple.kext.AMD6000Controller 1.3.8

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1

    com.apple.driver.AppleSMCPDRC 1.0.0

    com.apple.driver.AppleSMCLMU 208

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

    com.apple.iokit.SCSITaskUserClient 3.7.7

    com.apple.driver.AppleUSBCardReader 3.7.1

    com.apple.driver.AppleIRController 327.5

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 37

    com.apple.iokit.IOAHCIBlockStorage 2.8.0

    com.apple.driver.AppleFWOHCI 5.5.2

    com.apple.iokit.AppleBCM5701Ethernet 10.1.11

    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

    com.apple.driver.AppleAHCIPort 3.1.5

    com.apple.driver.AirPort.Atheros40 700.74.5

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com.apple.nke.applicationfirewall 163

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.driver.AppleBluetoothHIDKeyboard 181

    com.apple.driver.IOBluetoothHIDDriver 4.4.2f1

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.kext.triggers 1.0

    com.apple.iokit.IOSurface 108.0.1

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.DspFuncLib 272.50.31

    com.apple.kext.OSvKernDSPLib 525

    com.apple.driver.CoreCaptureResponder 1

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.driver.AppleThunderboltEDMSink 4.1.1

    com.apple.driver.AppleSMBusPCI 1.0.14d1

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.driver.AppleHDAController 272.50.31

    com.apple.iokit.IOHDAFamily 272.50.31

    com.apple.iokit.IOAudioFamily 204.1

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOAcceleratorFamily2 203.10

    com.apple.kext.AMDSupport 1.3.8

    com.apple.AppleGraphicsDeviceControl 3.11.33b1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1

    com.apple.iokit.IOBluetoothFamily 4.4.2f1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

    com.apple.iokit.IOBDStorageFamily 1.8

    com.apple.iokit.IODVDStorageFamily 1.8

    com.apple.iokit.IOCDStorageFamily 1.8

    com.apple.iokit.IOAHCISerialATAPI 2.6.2

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

    com.apple.iokit.IOUSBMassStorageDriver 1.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.iokit.IOUSBHIDDriver 900.4.1

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.2

    com.apple.driver.AppleThunderboltDPOutAdapter 4.1.2

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 4.0.4

    com.apple.iokit.IOThunderboltFamily 5.0.6

    com.apple.iokit.IOFireWireFamily 4.5.8

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IOAHCIFamily 2.8.0

    com.apple.driver.usb.AppleUSBEHCI 1.0.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.iokit.IO80211Family 1101.24

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.corecapture 1.0.4

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 415

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

     

     

    System Profile:

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

    Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports

    Thunderbolt Bus: iMac, Apple Inc., 22.1

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

    USB Device: USB 2.0 Bus

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: Hub

    USB Device: BRCM2046 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: USB 2.0 Bus

    USB Device: Hub

    USB Device: USB Receiver

    USB Device: IR Receiver

    USB Device: Card Reader

    Serial ATA Device: ST31000528AS, 1 TB

    Serial ATA Device: OPTIARC DVD RW AD-5690H

    Model: iMac12,1, BootROM IM121.0047.B21, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.71f22

    Network Service: Ethernet, Ethernet, en0

    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Dec 3, 2015 1:56 PM in response to Alvey5150
    Level 6 (17,234 points)
    Apple Watch
    Dec 3, 2015 1:56 PM in response to Alvey5150

    Well.....the problem is indeed the akai driver. You have the current version so I'm not sure what to advise. Akai has a support community that maybe you could use to post the question in and see if you can find other users with similar experiences http://community.akaipro.com/akai_professional/topics

    Found this post just by searching for Mac driver, http://community.akaipro.com/akai_professional/topics/new-eie-pro-driver-crashed -my-computer

    Looks very similar.....is this your post?

  • by Alvey5150,

    Alvey5150 Alvey5150 Dec 3, 2015 8:25 PM in response to Mike Sombrio
    Level 1 (0 points)
    Dec 3, 2015 8:25 PM in response to Mike Sombrio

    That is my post! hahah so anyways there's no way to repair or fix the way it's interacting with my iMac? It just confuses me because it works perfectly fine with my Macbook Pro!

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Dec 4, 2015 3:16 AM in response to Alvey5150
    Level 6 (17,234 points)
    Apple Watch
    Dec 4, 2015 3:16 AM in response to Alvey5150

    I dunno.....how much ram does your Macbook Pro have? The panic happens when the akai driver tries to load but it always makes me raise an eyebrow when I see someone running El Cap in only 4gb or ram. I know it WILL but I question how well.

  • by Alvey5150,

    Alvey5150 Alvey5150 Dec 4, 2015 10:24 AM in response to Mike Sombrio
    Level 1 (0 points)
    Dec 4, 2015 10:24 AM in response to Mike Sombrio

    Well both my iMac and my Macbook Pro have 4GB of RAM installed.

  • by Alvey5150,

    Alvey5150 Alvey5150 Dec 26, 2015 9:50 PM in response to Alvey5150
    Level 1 (0 points)
    Dec 26, 2015 9:50 PM in response to Alvey5150

    Anyone have any idea here? The problem is still persisting! I've tried every troubleshoot and update you could think of and nothing is working.

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Dec 27, 2015 5:03 AM in response to Alvey5150
    Level 6 (17,234 points)
    Apple Watch
    Dec 27, 2015 5:03 AM in response to Alvey5150

    Have you tried removing and reseating the ram in the iMac?

  • by Alvey5150,

    Alvey5150 Alvey5150 Dec 27, 2015 10:00 AM in response to Mike Sombrio
    Level 1 (0 points)
    Dec 27, 2015 10:00 AM in response to Mike Sombrio

    I just did and it didn't solve it.

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Dec 27, 2015 10:39 AM in response to Alvey5150
    Level 6 (17,234 points)
    Apple Watch
    Dec 27, 2015 10:39 AM in response to Alvey5150

    Have you considered reverting back to the last stable version of the driver to see what happens?

  • by rhd71,

    rhd71 rhd71 Mar 9, 2016 11:36 AM in response to Alvey5150
    Level 1 (0 points)
    Mar 9, 2016 11:36 AM in response to Alvey5150

    I am having the same problem with a Roland Duo Capture. Did you resolve this? Roland tested on other mac's and say the driver is working fine but I am getting kernel panics on my macbook pro. Thanks!