"Internet Accounts" keeps asking for a password.

I keep getting repeated "Contacts Password Required". I have entered the correct password but the problem persists. I also get this on Apple Mail every now and then. All my passwords are correct, have been changed recently and mail and contacts are working fine. I just can't stop the repeated requests. I am using El Capitan.

Posted on Dec 3, 2015 11:15 AM

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11 replies

Dec 4, 2015 4:52 AM in response to Great Linch

Please back up all data before proceeding.

Launch the Keychain Access application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

Right-click or control-click the login entry in the list. From the menu that pops up, select

Change Settings for Keychain "login"

In the sheet that opens, uncheck both boxes, if not already unchecked.

From the menu bar, select

Keychain Access Preferences... First Aid

There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.

Select

Keychain Access Keychain First Aid

from the menu bar and repair the keychain. Quit Keychain Access.

If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

Dec 4, 2015 4:57 AM in response to Great Linch

Linc


Thanks. Have tried all that you suggest but now having problems actually accessing Apple Mail, still works on BT Yahoo via web. Plus still getting the messages on contacts plus also on CalDav now. Truly fed up with I cloud - only want it to share contacts and calendars over all Apple devices. Have tried resetting iCloud pw but still problems.


Need to try and understand more why internet accounts is impacting apple mail as I do not use mail in the cloud, only contacts and calendar.


Almost thinking or reinstalling OSX and setting machine up from scratch and then using time machine to bring key files I need back in (Photos, docs, archive mail).


cheers


Nick

Dec 4, 2015 10:46 AM in response to Great Linch

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Internet Accounts" keeps asking for a password.

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