i recently replaced my old ipad2 with a new iPad air2. I had m iPad backed up t the cloud so just landed my stuff not my new device from the cloud, but, not all my photos downloaded from camera roll and photo stream. Do the not back p with everything else? If yes how,do,I be them ? Thanks
Windows 7
Hello Kathryn,
I understand that you aren't seeing all your pictures after restoring from an iCloud backup. Let's see what we can do to get those items back.
One thing to look for is if your are still restoring form your back up. It can take up to 4 hours per gig so if you have a large amount of photos it can take some time. Take a look at the a link below to go over some general troubleshooting on restoring from an iCloud backup.
If you need help restoring your device from an iCloud backup
https://support.apple.com/en-us/HT201418
I know that your My Photo Stream is not part of your backup as that is already uploaded to iCloud. That means that you will note see anything passed 30 days of the last photo taken. Take a look at the details outlined below on photos being backed up.
Get help finding missing information in iCloud after restoring an iOS device
https://support.apple.com/en-us/HT203768
Your photos
In iOS 8.1 or later with iCloud Photo Library turned on, your photos and videos are stored in iCloud. They aren’t included in your iCloud backup. After you restore your device, connect to Wi-Fi and turn on iCloud Photo Library by going to Settings > iCloud > Photos. Your photos and videos will begin to download.
If you’re using iOS 8.1 or later and haven’t turned on iCloud Photo Library, or if you’re using iOS 7, iCloud backup includes photos and videos in your Photo Library or Camera Roll. They’ll download to your iOS device when you restore.
- Photos in My Photo Stream are already stored in iCloud, so they aren’t part of your backup. iCloud stores the photos that you uploaded to My Photo Stream for 30 days. To keep these photos on your device and make them part of your backups, save these photos to your Photo Library, Camera Roll, or another album.
- To view a My Photo Stream album, make sure My Photo Stream is turned on in Settings (If you use iCloud Photo Library, the My Photo Stream folder is removed).
- To recover photos that originally synced to your device from your computer, sync your device using iTunes on a computer.
- To restore Photo Library (or Camera Roll) photos to an iPhone or iPod touch, the iCloud backup must be from an iPhone or iPod touch. To restore Photo Library (or Camera Roll) photos to an iPad, the iCloud backup must be from an iPad.
Take care
Do camera roll and photo stream back up to the cloud
