Q: What does Error 43 mean?
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by ChitlinsCC,Dec 3, 2015 7:27 PM
ChitlinsCC
Dec 3, 2015 7:27 PM
in response to josephinefromfredericksburg
Level 5
(7,529 points)
Notebooksgo here and download > Malwarebytes | Free Anti-Malware Detection & Removal Software for Apple Macintosh Computers
restart in Safe Mode (SHIFT key until you see the spinning gear)
Run MWB software
Remove Norton Anti-Virus - Macs do not get viruses - they get MalWare by clicking on something you should not
restart normally
report results
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by ChitlinsCC,Dec 3, 2015 7:33 PM
ChitlinsCC
Dec 3, 2015 7:33 PM
in response to josephinefromfredericksburg
Level 5
(7,529 points)
Notebooks
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by Linc Davis,Dec 3, 2015 8:29 PM
Linc Davis
Dec 3, 2015 8:29 PM
in response to josephinefromfredericksburg
Level 10
(207,926 points)
ApplicationsA
Please remove the Norton/Symantec product by following these instructions. If you have a different version of the product, the procedure may be different.
Back up all data before making any changes. Never install any "anti-virus" or "anti-malware" product again, including the "malwarebytes" product.
B
Restart the computer and see whether the problem goes away.