Safari version is not supported and is out of date, yet I'm running El Capitan?

"Safari version is not supported and is out of date" message pops up, yet I'm running El Capitan?

iMac, Mac OS X (10.6.2)

Posted on Dec 3, 2015 8:50 PM

Reply
12 replies

Dec 4, 2015 3:17 PM in response to gayleoceanview bound

gayleoceanview bound wrote:


I'm having the same problem this is my user agent information.

Your USER AGENT information is Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_2; en-us) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10 FBSMTWB

I will add that I am running OS X 10.11.1 and not 10.6.2.


If you were running 10.11.1, it would say you were running 10.11.1. I just clicked the link as well, and in my user agent information, it said I was running 10.11.1......because I am.


Click the  icon in your system menu bar, and select "About This Mac." What does it say you're running?

Dec 5, 2015 12:43 AM in response to Mezza.k

Your USER AGENT information is Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16 FBSMTWB




I was on the phone yesterday to Apple support.

The following message popped up when I typed in an address he gave me in order to check the Apple care coverage I have on my devices.




Your browser is not supported.

We recommend using the latest versions of Safari, Firefox, Chrome, or Internet Explorer.


He advised me to use Firefox instead of Safari.

My Safari info states it's running Version 9.0.1 (11601.2.7.2)

His answer wasn't the answer I was looking for.

In the end, I still couldn't check my device list. 😟

Dec 5, 2015 10:29 AM in response to Mezza.k

1. From the Safari menu bar, please select

Safari Preferences... Extensions

If there's an extension with the name "Fast Browser Search" or similar, remove it.

2. Back up all data before continuing.

Please triple-click anywhere in the line below on this page to select it:

defaults delete -app Safari CustomUserAgent

Copy the selected text to the Clipboard by pressing the key combination command-C.

Quit Safari if it's running.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with Safari. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal. Test.

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Safari version is not supported and is out of date, yet I'm running El Capitan?

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