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All replies
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Helpful answers
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Dec 4, 2015 3:07 AM in response to Millie Savardby Jonathan UK,Hi Millie
Try removing your watch from the charger, restarting both devices, then placing your watch back onto the charger and trying again.
When restarting your iPhone and your watch, turn both devices off together first, then restart your iPhone before restarting your watch:
- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;
- To turn it on: press and hold the side button until you see the Apple logo.
Check also that you are following all of the instructions here, including first downloading any music from the cloud (if required):
Listen to music on your Apple Watch - Apple Support
Also allow time for syncing to complete. To see the sync progress, on your iPhone, in the Watch app, go to: My Watch > Music.
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Dec 4, 2015 10:31 AM in response to Jonathan UKby Millie Savard,Yes of course, reboot. Should have thought of that. Thanks.
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