-
All replies
-
Helpful answers
-
Dec 5, 2015 11:04 AM in response to MWBC110by alex_h1,Hello MWBC110,
Thanks for using Apple Support Communities.
If I understand your post correctly, your daughter has enabled the option to encrypt your iTunes backups, and you are trying to restore the backup, thus requiring a password. To learn more about encrypted backups, including what to do if you don't know the password for it, please review the article linked below.
About encrypted backups in iTunes
Take care.
-
Dec 5, 2015 11:12 AM in response to MWBC110by roaminggnome,If you do not know the password for the backup then you cannot use that backup.
