My iPhone is problem with touchscreen and in of the warranty but why the authorize service provider in Cambodia don't solve it for me?

My iPhone maybe have problem with Touchscreen and in of the warranty but when I take it to the company in Cambodia that's Authorize Service provider they don't solve my iPhone. Now what should I do with my iPhone. I cannot use it no.

iPhone 6, iOS 9.1

Posted on Dec 4, 2015 6:23 AM

Reply
1 reply

Dec 5, 2015 12:25 PM in response to Chheng Chansopheaktra

Hello there, Chheng.


It sounds like you're having issues with ther touchscreen on your iPhone. The following Knowledge Base offers some steps you can try for troubleshooting issues with touchscreen response:


If the screen on your iPhone, iPad, or iPod touch doesn‘t respond to touch


Check your touchscreen

Make sure that your hands are clean and dry, then try these steps:

  1. If you have a case or screen protector on your device, try removing it.
  2. Clean the screen with a soft, slightly damp, lint-free cloth.
  3. Unplug your device.
  4. Restart your device. If you can't restart it, you can force restart your device.

If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.

Adjust your settings for 3D Touch

If you have an iPhone 6s or later that isn't responding properly to 3D Touch presses, you can adjust the settings:

  1. Go to Settings > General.
  2. Tap Accessibility > 3D Touch.
  3. Then adjust the sensitivity of the setting.

Get more help


Thanks for reaching out to Apple Support Communities.


Kind Regards.

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My iPhone is problem with touchscreen and in of the warranty but why the authorize service provider in Cambodia don't solve it for me?

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