Recently i decided to upgrade my ipad2.
According to instructions from apple website , i connected my ipad to itune page at my computer .
At the end of the upgrading process , a sign of error appeared. (error 9)
Since then my ipad stopped working. The only sign is a picture of a usb cable attached to an itunes figure.
What happenned? And how can I solve this big problem.
Thanks!
iPad 2, iOS 4.3.1
From the support article:
Check your security software
Errors: 2, 4, 6, 9, 1611, 9006.
Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
If you still see the error message, check for USB connection issues
Dear thunderzzz,
Except removing my security software, I've tried all Apple checking procedures with no gain.
How the security software is responsable for blocking and furthermore paralise my ipad running ? It doesnt make sense.
How can i recover the operation of my ipad? That is my main concern.
Quote: "Sometimes security software can stop your device from communicating with either the Apple update server or with your device."
Resolve iOS update and restore errors in iTunes - Apple Support
Hi
Turn ipad off
Connect lead to USB on your PC
Press & hold power button down on iPad Dont let go
Connect lead to iPad keep power button down until PC sees ipad.
Then wait for restore you may need to do this more than once
Before its works .
Cheers
Brian
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