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Helpful answers
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Dec 5, 2015 2:24 PM in response to leenaJ91by braden85,Hey there leenaJ91,
I understand that you are experiencing an issue with your purchased videos in iTunes. You may want to try deleting the video, then redownloading it from your past purchases:
Download your past purchases - Apple Support
https://support.apple.com/en-us/HT201272
If you are still experiencing issues, you may need to report an issue with the purchase:
https://support.apple.com/en-us/HT204084
Thanks for using the Apple Support Communities. Have a good one!
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Dec 6, 2015 5:22 AM in response to leenaJ91by Mike Johnson12,Try opening the video with Quicktime and not iTunes.
MJ
