pgreggy
Level 1 (0 points)

Q: How do I find the most current driver for my Canon MX310 all-in-one printer after "upgrading" to the new Mac OS (El Capitan)?

How do I find the most current driver for my Canon MX310 all-in-one printer after "upgrading" to the new Mac OS (El Capitan)?

MacBook Pro (13-inch Late 2011), OS X El Capitan (10.11.1)

Posted on Dec 4, 2015 9:50 AM

by PAHU,Apple recommended
PAHU PAHU
Level 6 (16,610 points)
A:

pgreggy wrote:

 

Is it time to upgrade my all-in-one printer now?

Not yet. You can use the MX310 v10.84 driver that was released for OS X 10.9 on El Capitan. It will install and operate fine.

 

Alternatively you could install Gutenprint and then select the MX310 Gutenprint driver in the Use menu.

Posted on Dec 7, 2015 11:42 AM

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pgreggy

Q: How do I find the most current driver for my Canon MX310 all-in-one printer after "upgrading" to the new Mac OS (El Capitan)?

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  • Helpful answers

  • by pinkstones,

    pinkstones pinkstones Dec 4, 2015 9:52 AM in response to pgreggy
    Level 5 (4,209 points)
    Safari
    Dec 4, 2015 9:52 AM in response to pgreggy

    Have you looked at the Canon website?

  • by pgreggy,

    pgreggy pgreggy Dec 4, 2015 9:57 AM in response to pinkstones
    Level 1 (0 points)
    Dec 4, 2015 9:57 AM in response to pinkstones

    Yes; the Canon website does not show a new driver for this model.  Is it time to upgrade my printer now?

  • by pgreggy,

    pgreggy pgreggy Dec 4, 2015 10:01 AM in response to pinkstones
    Level 1 (0 points)
    Dec 4, 2015 10:01 AM in response to pinkstones

    Yes, I checked the Canon website. It does not show a new driver for this model (which is older but worked fine).  Is it time to upgrade my all-in-one printer now?

  • by pinkstones,

    pinkstones pinkstones Dec 4, 2015 10:02 AM in response to pgreggy
    Level 5 (4,209 points)
    Safari
    Dec 4, 2015 10:02 AM in response to pgreggy

    If there is no driver that makes the printer compatible with El Capitan, you can either revert back to the previous OS if you have a Time Machine backup or buy a new printer.  I wish there was another option.

  • by stedman1,

    stedman1 stedman1 Dec 4, 2015 10:07 AM in response to pgreggy
    Level 9 (73,198 points)
    Apple Watch
    Dec 4, 2015 10:07 AM in response to pgreggy

    The Canon site shows recent software updates (Easy Photo Print and My Image Garden) for that model, which usually indicate that it is compatible.

  • by PAHU,Apple recommended

    PAHU PAHU Dec 7, 2015 11:42 AM in response to pgreggy
    Level 6 (16,610 points)
    Dec 7, 2015 11:42 AM in response to pgreggy

    pgreggy wrote:

     

    Is it time to upgrade my all-in-one printer now?

    Not yet. You can use the MX310 v10.84 driver that was released for OS X 10.9 on El Capitan. It will install and operate fine.

     

    Alternatively you could install Gutenprint and then select the MX310 Gutenprint driver in the Use menu.

  • by pgreggy,

    pgreggy pgreggy Dec 7, 2015 11:45 AM in response to PAHU
    Level 1 (0 points)
    Dec 7, 2015 11:45 AM in response to PAHU

    Thanks PAHU for the tip, but I decided to just upgrade my ancient multi-function printer. 

  • by sfrag,

    sfrag sfrag May 3, 2016 7:58 AM in response to pgreggy
    Level 1 (4 points)
    Mac OS X
    May 3, 2016 7:58 AM in response to pgreggy

    Why won't any link's work when I click on them here in the discussion board?  I'm trying to get to the drivers that everyone is recommending, but when I click on the link, it goes nowhere.  Can someone just post the URL so I can copy and paste?  I have a Canon MX310 that won't work after upgrading to El Capitan.  I'm following all of the advice but I just can't get to the driver as the link doesn't work.  Thanks!

  • by PAHU,

    PAHU PAHU May 3, 2016 2:35 PM in response to sfrag
    Level 6 (16,610 points)
    May 3, 2016 2:35 PM in response to sfrag

    http://support-au.canon.com.au/contents/AU/EN/0100566701.html

  • by sfrag,

    sfrag sfrag May 3, 2016 6:17 PM in response to PAHU
    Level 1 (4 points)
    Mac OS X
    May 3, 2016 6:17 PM in response to PAHU

    Thank you, thank you PAHU!  It worked! 

  • by ronal272,

    ronal272 ronal272 Aug 22, 2016 10:55 PM in response to PAHU
    Level 1 (4 points)
    Aug 22, 2016 10:55 PM in response to PAHU

    i don't know if i did this right but i downloaded both of them to see which one would work but now its saying job stopped on server. whats going on. Screen Shot 2016-08-23 at 1.54.40 AM.png

  • by PAHU,

    PAHU PAHU Aug 23, 2016 2:09 PM in response to ronal272
    Level 6 (16,610 points)
    Aug 23, 2016 2:09 PM in response to ronal272

    Your image shows that you are printing via a shared printer that resides on Jose's iMac. Are you still able to print to the MX310 from this iMac? Because if you cannot then this Mac that is connecting to the shared printer on the iMac will not work either. Also, when you do connect to a shared printer, you usually do not need to install a driver on the Mac that is connecting to the share. The connection will result in some drivers files being installed from the iMac that is sharing the printer to this Mac that is connecting to the share.

     

    If the iMac is still printing correctly to the MX310 but you find that you cannot get this Mac to work via the shared printer, then try connecting this Mac directly to the MX310 via USB. This should create a new printer in Printers & Scanners that you can use to test if this Mac can print. If it does work, then you can disconnect the USB cable from this Mac, reconnect the iMac to the MX310 and then try to print via the shared printer again.