You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Everytime i log into my iMac, it tells me something is wrong with iCloud preferences and tells me to reenter my password, everytime i get an "unknown error occurred" when it tries to connect to iCloud. i enter my password another 2-3 times, get the same message, then i get the your password was wrong, so i reenter it AGAIN, and this time it works and everything is fine.
this is getting rather annoying..
OS X Yosemite (10.10.5)
default 12:04:31.633204 +0200 cloudd [leaf AnchorApple CheckIntermediateMarkerOid] [root AnchorTrusted UsageConstraints]
default 12:04:31.633253 +0200 cloudd TIC TLS Trust Result [355:0x7fa145588a10]: 4
error 12:04:31.633288 +0200 cloudd TIC SSL Trust Error [355:0x7fa145588a10]: 3:0
default 12:04:31.633325 +0200 cloudd TIC TCP Conn Cancel [355:0x7fa145588a10]
default 12:04:31.633577 +0200 cloudd NSURLSession/NSURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9807)
error 12:04:31.633669 +0200 cloudd Task <3196E935-3F1C-40CE-A553-BC9CC9738C80>.<342> HTTP load failed (error code: -1202 [3:-9807])
error 12:04:31.633756 +0200 cloudd Task <3196E935-3F1C-40CE-A553-BC9CC9738C80>.<342> finished with error - code: -1202
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
Hi Linc,
I have been facing the same issue. I have followed your instructions and pasting the log below. Please give your suggestions on how to address this annoying issue.
3/9/16 6:26:59.252 PM com.apple.iCloudHelper[801]: AOSKit ERROR: (com.apple.accountsd/113) AOSKC (<userid>@gmail.com): Failed to store key, couldn't modify kc item, mod err 100013, move err 100013, origItemValid=1 <client=com.apple.systempreferences/14.0, clientSessionID=100007[hasGraphicAccess=1,kcAccess=111,uid=501], serviceSessionID=100007[hasGraphicAccess=1,kcAccess=111,uid=501], clientPort=11267, didAutoJoinFail=0, pid=801, currSessionID=100007[hasGraphicAccess=1,kcAccess=111,uid=501]>
3/9/16 6:26:59.252 PM com.apple.iCloudHelper[801]: AOSKit ERROR: (com.apple.accountsd/113) AOSKC (<userid>@gmail.com): Failed to store account info key (dsid=10075295386).
3/9/16 6:26:59.252 PM com.apple.iCloudHelper[801]: AOSKit WARN: (com.apple.accountsd/113) AOSKC (<userid>@gmail.com): No key available for storage
3/9/16 6:26:59.253 PM com.apple.iCloudHelper[801]: AOSKit ERROR: Failed to save account info for user=<userid>@gmail.com
3/9/16 6:26:59.262 PM com.apple.preferences.icloud.remoteservice[516]: Could not find image named 'AppleID'.
Thanks.
27/03/16 5:35:51.455 AM com.apple.iCloudHelper[42049]: AOSKit ERROR: NI error, status=-44006
27/03/16 5:35:51.921 AM accountsd[41958]: [AOSAccounts] : [iCloudAccountAuthorizationPlugin] -[iCloudIDAuthenticationPlugin _handleIDSDelegateDict:account:withHandler:] : Auth ERROR: (null)
Hi Link. I followed your guides. Here the link. Thanks in advance for your help.
"An unknown error occurred" iCloud
