My macbook pro's wifi isn't working when I turn on my bluetooth and connect it to my magic mouse. the mouse doesn't even track properly when it connects

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My macbook pro's wifi isn't working when I turn on my bluetooth and connect it to my magic mouse. the mouse doesn't even track properly when it connects

My macbook pro's wifi isn't working when I turn on my bluetooth and connect it to my magic mouse. the mouse doesn't even track properly when it connects. i have restarted my computer several time and have no idea what is going on! Please help!

thank you

MacBook Pro (Retina, 15-inch, Early 2013), iOS 9.1, im assuming its iOS 9.1

Posted on Dec 4, 2015 4:16 PM

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Answer 1

my ginger

Level 5

4,928 points

Dec 4, 2015 5:12 PM in response to AppleUserGamer123

Here is an apple link for troubleshooting your wireless connections.https://support.apple.com/en-us/HT201542 There was also a fix that applies to yosemite that may work. You have to find the network preference folder and look for bluetooth pan and delete it ,or at least move it to the trash to see if it fixes the problem If not ,you can put it back.

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