HT203843: Resolve USB-related alerts in iTunes

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j_rocca42

Q: my phone is stuck in a boot loop and has an error (9) when trying to restore. please help!

I needed to do a hard reset on my phone this morning while listening to music via bluetooth because the music app wasn't responding. After I did that it got stuck in a boot loop. I was able to get my phone into DFU mode to try and restore it in itunes, but I keep getting error 9. I'm stuck and at a loss. any help would be great.

iPhone 6 Plus, iOS 9.1

Posted on Dec 4, 2015 4:06 PM

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Q: my phone is stuck in a boot loop and has an error (9) when trying to restore. please help!

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