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Where did Canon IJ Printer Utility go?

Can't clean printer heads and rollers any more?

iMac, OS X Yosemite (10.10.1)

Posted on Dec 4, 2015 4:19 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2015 12:09 PM

It is still available in Printers & Scanners via the Options & Utilities > Utility > Open Printer Utility for the respective Canon printer. However, if you created the printer using Apple's AirPrint driver then you won't have the utility. To check which driver you used, open Printers & Scanners and select the Canon. Then in the right hand pane, look at the entry labelled Kind. If this mentions AirPrint then that's your culprit. You could remove this printer and add again, this time ensuring you select the respective Canon model in the Use menu instead of the AirPrint driver, which will be the default selection.

13 replies
Question marked as Top-ranking reply

Dec 7, 2015 12:09 PM in response to Richard Mcfarland

It is still available in Printers & Scanners via the Options & Utilities > Utility > Open Printer Utility for the respective Canon printer. However, if you created the printer using Apple's AirPrint driver then you won't have the utility. To check which driver you used, open Printers & Scanners and select the Canon. Then in the right hand pane, look at the entry labelled Kind. If this mentions AirPrint then that's your culprit. You could remove this printer and add again, this time ensuring you select the respective Canon model in the Use menu instead of the AirPrint driver, which will be the default selection.

Dec 7, 2015 5:20 PM in response to Richard Mcfarland

Open System Information, located under Applications > Utilities, and select Printers in the left sidebar. If the Canon is the only printer on your Mac then you will see its information in the right pane. If you have more than one printer, then select the Canon from the top right pane to see its information in the bottom right pane. Can you select all this information, copy and paste back here for me to check pls.

Dec 16, 2015 10:35 AM in response to PAHU

Thanks for all your effort. I called Canon help desk and was informed (I feel so stupid) that all of the maintenance functionality is redundantly on the face of the MX892 printer. Hence, the Canon IJ Printer Utility is superfluous, and printing is now handled universally by Apple's OS X El Capitan 11.1.1. It's called Air Printer Lite - which prints to ANY printer.

Aug 3, 2016 1:04 PM in response to Richard Mcfarland

Glad you had success; I'm still fighting with this Canon MX532 - require the IJ Printer Utility to 'manually adjust the print heads' (auto adjust won't work) and not having any luck (downloaded, installed etc. and can't find it). My attempts to reach Canon however unsuccessful - nobody available for chat, the phone will not route my call due to technical difficulties and I have to create an account to send an email. So very frustrated with Canon. Love my MAC however.

Aug 3, 2016 12:24 PM in response to Dwight Twiddley

I take it back; after all this the advice above helped!!! Found my printer utility - copied and pasted into the search bar and voila!!


Status: Idle

Print Server: Local

Driver Version: 13.7.1.0

Default: Yes

System Printer Sharing: Yes

Shared: No

URI: usb://Canon/MX530%20series?serial=23A86A

PPD: Canon MX530 series

PPD File Version: 13.7.1.0

PostScript Version: (3010.000) 705

CUPS Version: 2.1.0 (cups-435.2)

Scanning support: Yes

Scanning app: /Library/Image Capture/Devices/Canon IJScanner14s.app

Scanning app (bundleID path): -

Scanning app version: 4.0.0

Scanner UUID: 00000000-0000-0000-0000-323341383641

Printer Commands: PrintSelfTestPage ReportLevels

CUPS filters:

Raster2CanonIJ:

Path: /Library/Printers/Canon/BJPrinter/Filters/Raster2CanonIJ/Raster2CanonIJ.bundle/ Contents/MacOS/Raster2CanonIJ

Permissions: rwxr-xr-x

Version: 13.0.0

Command2CanonIJ:

Path: /Library/Printers/Canon/BJPrinter/Filters/Command2CanonIJ.bundle/Contents/MacOS /Command2CanonIJ

Permissions: rwxr-xr-x

Version: 13.0.0

Fax support: No

Printer utility: /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app

Printer utility version: 13.0.0

PDEs:

CanonIJPDE.bundle:

Sandbox compliant: Yes

Where did Canon IJ Printer Utility go?

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