iPhoto after El capitan update-can't open!

Having trouble with iPhoto after updating to OS X El Capitan on my MacBook Pro. Am told I need to update iPhoto in order to open it(my photos did not transfer to the new photos) but when I try to update I am given the following message: Update not available for this Apple ID either b/c a different user or the item was refunded or cancelled. I am on the same computer as I always use and never changed ID. Any thoughts??

MacBook Pro

Posted on Dec 5, 2015 6:01 AM

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3 replies

Dec 5, 2015 6:06 AM in response to kristinfromcruz bay

If you are now running MacOS X 10.11.1 El Capitan, you need to install iPhoto 9.6.1. No other version of iPhoto is compatible. Software update does no longer work for iPhoto, because Apple is no longer selling iPhoto from the Mac App Store.

Try to update by reinstalling as described by Barney:

Can't Update iPhoto because it is not available in the App Store


  • Basically, remove the incompatible iPhoto from the Applications folder to the Trash, but don't empty the Trash.
  • Launch the AppStore, open the fourth tab "Purchases". You should be seeing iPhoto there with an "Install" button. Press "Install"

Dec 5, 2015 7:21 AM in response to kristinfromcruz bay

Then take iPhoto back out of the Trash.


Update not available for this Apple ID either b/c a different user or the item was refunded or cancelled.

Which version of iPhoto do you currently have? If iPhoto does not show on your Purchases page, you probably did not buy it from the App Store or associate with your AppleID if it came preinstalled on your Mac. You need the help of Apple Support to make it possible to update. Only, Apple Support is usually reluctant to help to stay with iPhoto, because they want us to move on to the new Photos,app, Apple stopped the development of iPhoto and is now offering Photos as the successor.

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iPhoto after El capitan update-can't open!

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