Q: Constantly prompted to enter Apple ID/iCould password. How do I know if I have a virus?
MacBook Air running latest OS. I am constantly and repeatedly prompted to enter my Apple ID/iCloud password. my intuition says I have a virus. How can I clean my disk?
MacBook Air, iOS 9.0.2, also haveiPhone 6plus and IPAD
Posted on Dec 5, 2015 6:47 AM
The iCloud login data on your drive may be corrupt. When I had essentially the same issue, Apple gave me these steps.
To reset iCloud on your Mac:
These are all in your user account, not the root Library folder.
Close all running apps. Put the following items in the trash:
1) In the ~/Library/ folder, put the Caches folder in the trash.
2) In the ~/Library/Application Support/ folder, put the folder iCloud in the trash.
3) In the ~/Library/Preferences/ folder, put the file MobileMeAccounts.plist in the trash.
Restart your Mac. That should kill the popup.
Posted on Dec 5, 2015 11:18 AM