HT201991: Write a review or leave a rating in the iTunes Store or App Store
Learn about Write a review or leave a rating in the iTunes Store or App Store
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Helpful answers
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Dec 6, 2015 1:14 PM in response to HongdongDonaldby mario49,Greetings HongdongDonald,
Thank you for using Apple Support Communities. It seems like you want to write a review for an app on your device, but it does not believe you purchased the app. Did you purchase the app using a different Apple ID? I would recommend you read this article, it may be able to help troubleshoot the issue.
See your purchase history in the iTunes Store on a Mac or PC - Apple Support
If you don't recognize a purchase, compare your purchase history to your credit or debit card statement before contacting Apple.
If you don't see your purchase, it might be hidden. Learn how to hide or unhide items in your Purchase History.If you can't find an item that you purchased in the iTunes Store within the last 90 days, report a problem. For older purchases, contact iTunes Store support, and select Purchases, Billing, and Redemption.
Take care
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Dec 6, 2015 10:25 PM in response to mario49by HongdongDonald,I have been using the same account. Actually I just got it from my iPad then I returned to the App Store, attempted to review it and got rejected.
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Dec 7, 2015 6:12 AM in response to HongdongDonaldby mario49,Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action
