Keep rebooting & displaying blue screen

Iphone 5s, IOS 9.1


Phone keep rebooting & displaying blue screen while i am using networks in India, i solved this issue temporarily by using force restart. And after few days it displaying connect to itunes. Then i tried to restore it, but it was not successful..after extracting the software, itunes automaticaly disconnecting the phone and showing Error 9. Please advice....

iPhone 5s, iOS 8.1.2

Posted on Dec 5, 2015 6:54 AM

Reply
1 reply

Dec 6, 2015 2:46 PM in response to Binukanat

Hi Binukanat,


Thank you for using Apple Support Communities. Based on what you stated, it seems you tried to restore the iPhone and are getting an error 9. I would recommend you read this article, it may be able to help troubleshoot the issue.


Get help with iOS update and restore errors - Apple Support

Check your security software

Errors: 2, 4, 6, 9, 1611, 9006.

Sometimes security software can stop your device from communicating with either the Apple update server or with your device.

Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.

If you still see the error message, check for USB connection issues.

Cheers

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Keep rebooting & displaying blue screen

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