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Dec 6, 2015 2:46 PM in response to Binukanatby mario49,Hi Binukanat,
Thank you for using Apple Support Communities. Based on what you stated, it seems you tried to restore the iPhone and are getting an error 9. I would recommend you read this article, it may be able to help troubleshoot the issue.
Get help with iOS update and restore errors - Apple Support
Check your security software
Errors: 2, 4, 6, 9, 1611, 9006.
Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
If you still see the error message, check for USB connection issues.
Cheers
