external hard drive not showing up

external hard drive not showing up, been on system preferences all external are ticked, their is power to the hard drive

MacBook Pro (13-inch Late 2011), OS X El Capitan (10.11.1)

Posted on Dec 5, 2015 10:00 AM

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15 replies

Dec 6, 2015 2:27 AM in response to Tucks236

Try clicking on Go in your Finder menu and open Utilities. Click on Disk Utilitiy, and your connected HDs should show up with you internal drive at the top and the attached one underneath (click on the lower one if there are two showing). It may be dimmed if it is not showing up on your desktop, but you can click on it and then click on First Aid in the menu at the top and Disk Utility will check for errors and repair them. Your external HD should then show up on your desktop.Good luck!

Dec 6, 2015 3:02 AM in response to Tucks236

The disk is essentially erased now.

Try a disk recovery app:

Mac Data Recovery Software Review 2014 | Best Mac Recovery Software for Mac | Mac Hard Drive Revcovery - TopTenREVIEWS

you can download a demo of Data Rescue 4, and the demo will give you an idea of what it can recover. If it looks promising, you then can buy the software.

http://www.prosofteng.com/products/data_rescue.php

Apr 3, 2016 7:13 PM in response to titus alone

Hi, you answered this question and I have the same problem but no one has been able to get me as far as you have! So in Disk Utility I clicked on the dimmed Lacie drive, ran First Aid. But afterwards the disk didn't show up in Finder or on the Desktop. I clicked on the "mount" button" and that did nothing. If I go to "File" then "Open disk image" I can see inside the disk, open folders but all the documents are dimmed and won't open. This is a drive I have used to back up with Time Machine regularly (up until a little over 2 months ago when it stopped "seeing" it) Also when I plug my iPhone into a USB it shows up in iTunes but not on the finder but I can update the phone.

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external hard drive not showing up

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