my iPhone6 is slow, 64 gb

i,m having a problem that my iPhone6 become slow and when i'm trying to make setting restore he ask me to enter passcode and when i enter it it says that it's wrong my iPhone is 64 gb and i have free space about 35 gb, please anyone can offer a solution for me?

MacBook Pro, Mac OS X (10.7.3)

Posted on Dec 5, 2015 11:35 PM

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1 reply

Dec 7, 2015 11:03 AM in response to TrendArt

Hi, TrendArt.


Thank you for visiting Apple Support Communities.


It sounds like you may have a restrictions passcode enabled when attempting a reset via Reset All Settings. If this is the issue that you are experiencing, here are the steps that you will need to process to remove the restrictions passcode.


If you lose or forget your Restrictions passcode, you'll need to erase your device and then set it up as a new device to remove the passcode. Restoring the device won't remove the passcode.


About Restrictions (parental controls) on iPhone, iPad, and iPod touch


I understand that you are going through these steps as you feel your iPhone isn't performing as expected. Have you tried forcing all open applications to close and restarting the device to see if that corrects the performance issue?



Force an app to close in iOS


Restart your iPhone, iPad, or iPod touch


Cheers

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my iPhone6 is slow, 64 gb

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