jibroad
Level 1 (0 points)

Q: iPhone 6 overheating ridiculously and drains the battery - particularly on Facebook.

sometimes it just starts heating up on its own, sometimes when I plug it in to charge - particularly at the moment when I use Facebook. Within a couple of minutes of opening the app its so hot it's crazy. Loses about 1% per minute in battery while its "cooking"

 

need help please.

iPhone 6, iOS 9.1

Posted on Dec 6, 2015 3:37 AM

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jibroad

Q: iPhone 6 overheating ridiculously and drains the battery - particularly on Facebook.

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  • by mario49,

    mario49 mario49 Dec 7, 2015 2:26 PM in response to jibroad
    Community Specialists
    Dec 7, 2015 2:26 PM in response to jibroad

    Greetings jibroad,

     

    Thank you for using Apple Support Communities. It seems like the iPhone is getting hot while using one specific app. I would recommend you read this article, it may be able to help troubleshoot the issue. 

     

    Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support

     

    Take care

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Dec 7, 2015 2:56 PM in response to jibroad
    Level 8 (38,039 points)
    Mac OS X
    Dec 7, 2015 2:56 PM in response to jibroad

    jibroad wrote:

     

    sometimes it just starts heating up on its own, sometimes when I plug it in to charge - particularly at the moment when I use Facebook. Within a couple of minutes of opening the app its so hot it's crazy. Loses about 1% per minute in battery while its "cooking"

     

    need help please.

    Try deleting the Facebook app. Then restart the phone by holding HOME and SLEEP buttons at the same time until an Apple logo appears, and reinstall the Facebook app. Also make sure you have the newest FB app, because there was one a few weeks ago that actually had the problem you describe. It should be fixed in the most recent FB app update.