HT204951: Use Apple Music in the Music app

Learn about Use Apple Music in the Music app
Flash32
Level 1 (0 points)

Q: I make songs available offline and then when i go to listen to the songs i download they are not available offline????

I make songs available offline and then when i go to listen to the songs i download they are not available offline????

iPhone 6s, iOS 9.1

Posted on Dec 6, 2015 3:48 AM

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Flash32

Q: I make songs available offline and then when i go to listen to the songs i download they are not available offline????

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  • by mario49,

    mario49 mario49 Dec 7, 2015 2:38 PM in response to Flash32
    Community Specialists
    Dec 7, 2015 2:38 PM in response to Flash32

    Hello Flash32,

     

    After reviewing your post, It sounds like you downloaded music to listen to offline, but the music wasn't there. I would recommend you read this article, it may be able to help troubleshoot the issue. 

     

    Add music from the Apple Music catalog to your library on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support

    On your iPhone, iPad, or iPod touch

    1. In the Music app, find the item that you want to save.
    2. Tap the More Options icon   to the right of the song, album, or playlist name.
    3. Tap Make Available Offline.

    Songs and albums appear under My Music > Library. Playlists appear under My Music > Playlists.

    View just songs, albums, and playlists that you saved to listen to offline

    • iPhone, iPad, and iPod touch: In the My Music tab, tap Library. Then tap any of the different views (Artists, Albums, etc.), and turn on Only Offline Music. A message that says "Showing only music on this [device]. Show All Music." appears at the top of the screen. Tap Show All Music to see all of your music.

     

    Thank you for using Apple Support Communities. 
    Have a nice day.