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bills56

Q: I get a Gps unavailable notification when I bring my phone.

I get a Gps unavailable notification in the workout app when I bring my phone. I am using a Bluetooth headset at the same time. Could this be preventing the watch from use the phone gps?

Apple Watch, Windows 7

Posted on Dec 6, 2015 9:19 AM

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Q: I get a Gps unavailable notification when I bring my phone.

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Dec 6, 2015 9:27 AM in response to bills56
    Level 7 (31,031 points)
    Apple Watch
    Dec 6, 2015 9:27 AM in response to bills56

    Hi

     

    That should not be the cause (your iPhone can connect to both a Bluetooth headset and Apple Watch at the same time).

     

    Check that you have enabled Location Services.

    - On your iPhone, go to: Settings > Privacy > Location Services > check that Location Services is turned on (green slider at the top).

    - On your iPhone, go to: Settings > Privacy > Location Services > System Services (at the bottom of the list) > check that Motion Calibration & Distance is turned on.

     

    Check that your watch is connected to your iPhone:

    - On your watch, swipe up on the watch face, then swipe left / right until you find the Settings glance. This should say Connected and show a green iPhone icon to indicate that it is connected to your iPhone via Bluetooth.

     

    If these settings are already correct, it may help to restart both your iPhone and your watch. Turn both devices off together first, then restart your iPhone before restarting your watch:

    - To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;

    - To turn it on: press and hold the side button until you see the Apple logo.